The main rules on how to give proper feedback are:
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Give your feedback right after you have experienced things.
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Make sure that your feedback embraces measurable observations and what influence that had on you.
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Use the personal pronoun ‘I’ to give negative feedback.
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Use your messages to get positive feedback.
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Make sure that your feedback is appropriate. The best way is to use a ‘sandwich-feedback’.
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Stay grateful. If you are too angry, postpone your feedback until you are in the mood.
The feedback rules:
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Engaged listening.
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Ask in details about your behavior and all your actions.
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Ask about the influence your actions and described behavior have caused.
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Avoid excuses and notice that the feedback is just a point of view of your opponent.
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Make a decision about what you would like to change in your behavior.
About a sandwich feedback:
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The first part: start with something good, point out positive moments.
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Next, the ‘hot’ part goes: say about negative things and provide your thoughts on possible improvements.
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Finish your message with general gratitude for goods or content provided to you.
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